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Book an Appointment
Request, Make or Change an Appointment Online
Get help and advice from your doctors online
If you have a minor illness, please visit a local pharmacy for advice.
Pharmacy & Self-Care
Pharmacists are experts in medicines who can help you with minor health concerns. They give clinical advice and over-the-counter medicines for a range of minor illnesses. You don't need an appointment.
If you have a cough, cold, sore throat, tummy trouble or aches and pains, our reception team may refer you for a consultation at a local pharmacy. If you need to see a GP, they will let us know so we can prioritise you.
All advice is free and some patients can get medicine for free too.
Routine (1 - 4 weeks)
If you have a non-urgent problem and can wait 1 to 4 weeks for an appointment, please book a ROUTINE appointment.
We offer face-to-face, telephone, online and video consultations.
Telephone, online and video appointments are not suitable for everyone. If you need a physical examination or test, we will ask you to come in.
Our reception team will ask you for some information about your problem. They will help you book you the best appointment.
Please remember there is only be time to deal with 1 or 2 problems in each appointment.
How to book:
- Request an Appointment Online
- Telephone: 020 7738 7030
Urgent (same day)
If you have an URGENT medical problem, we can offer same-day appointments.
Our reception team will ask you about your problem to book the best appointment. If you need a same-day appointment, we will give you an appointment time. Medical emergencies can be unpredictable, so you may need to wait.
Emergency appointments are shorter than routine appointments. The doctor will only be able to deal with your 1 emergency issue in this appointment. If there are any other problems we can book you a routine appointment for another day.
We offer face-to-face, telephone, online and video consultations.
Telephone, online and video appointments are not suitable for everyone. If you need a physical examination or test, we will ask you to come in.
How to book:
- Request an Appointment Online
- Telephone: 020 7738 7030
Life Threatening - Go to A&E
In an EMERGENCY call 999.
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
When We Are Closed
You can get help from NHS 111 when the practice is closed
Please telephone NHS 111 or visit NHS 111 Online
Appointment SMS Reminders
We will send you an automated text message 24 hours in advance of your appointment to remind you. If you no longer wish to attend the appointment, please follow the instructions to CANCEL. This will remove the booked appointment and allow another patient to use it.
Interpreting Services
If you need an interpreter for your consultations, the reception staff will be able to arrange this for most languages, providing you inform reception at the time of booking your appointment. Information in various languages is available at reception and in the waiting area.