Disability Access Policy

We're committed to providing a welcoming and accessible environment for everyone.

Beckett House Practice is located on the ground and first floors of a 1960s tower block. As such we made adjustments to support disabled access to the premises. We have a ramp to the front door, an automatic front door, an accessible WC and staff are trained and ready to support patients needing assistance. Motorised scooters are allowed in the practice. Doctors will use ground floor consulting rooms when patients are unable to go to the first floor.

A portable induction loop is available.
We are able to request BSL interpreters
We provide documents in large print upon request.

The reasonable adjustment digital flag

If you have a disability, small changes can make it easier for you to get the care you need. The NHS calls these changes ‘reasonable adjustments’.

These might include things like information in large print or easy read, a sign language interpreter, or help with filling in forms.

Please speak to any member of our team so we can update your medical record. This adds a digital flag to your medical record and helps our team understand what you need to support you.

We may also ask your permission to share this information with other NHS or social care services involved in your care, so they can support you in the same way.

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a large print Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Assistance Dogs

Assistance dogs are welcome. We allow trained assistance dogs that help people with a disability (for example, guide dogs or hearing dogs). If you use an assistance dog, please let our team know so we can support you during your visit. We ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Dogs that are not Assistance Dogs, but provide comfort or emotional support, and other pets, are not usually allowed inside the practice.