We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling please telephone us on 020 7738 7030 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
We can send text reminders for appointments booked more than 24 hours in advance. You can reply to these messages with the word CANCEL if you can no longer attend.
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.