You and Your General Practice (Patient Charter)

We have added a link to the new NHS England Patient Charter: You and Your General Practice on our website homepage, to help you better understand how general practice works and how we can work together to make your care as effective and supportive as possible.

You and Your General Practice explains:

• What you can expect from us as your GP practice.
• What we ask from you to help us deliver fair and efficient care.
• How you can share feedback or raise concerns.

 It's all about clear communication, mutual respect, and making sure everyone gets the best from their GP services. We encourage all our patients to take a few minutes to read it – it’s a helpful resource for understanding your rights, responsibilities, and how we can support your health and wellbeing.

The publication is available in multiple languages and can be viewed on the same page. Please note that it may take a few minutes for the translated versions to open in your browser.

Published: Oct 1, 2025