Outpatient Medication

 

Hospital Outpatient Medication Requests: What to Expect

GPs cannot issue new medicines without a clinic or discharge letter from the hospital explaining the treatment plan.

  • Hospitals must send this letter within 7 days, but it often takes longer.
  • Urgent medicines should be provided by the hospital for at least 7 days or until the GP receives the letter.
  • If hospital staff say the GP should prescribe without a letter, this is not safe. You can ask them to contact us directly.
  • To get your letter faster, call the hospital switchboard and ask for the department.

Telephone: Guy’s & St Thomas’ – 020 7188 7188
Telephone: King’s College – 020 3299 9000

For help, contact the hospital’s Patient Advice & Liaison Service (PALS):

Telephone: Guy’s & St Thomas’ PALS – 020 7188 8801
Telephone: King’s College PALS – 020 3299 3601

Facebook Twitter