updated at 02:11pm on 08/10/2018
I suddenly developed an acute condition and when I phoned reception at around midday I was given a same day emergency appointment at the practice. I was assessed at 5pm by my GP who immediately made me feel I was in safe hands. She made a rapid assessment including taking a sample and told me I needed to go to hospital. She told me what the possible causes of my symptoms were (which were later confirmed when I was diagnosed at the hospital). Crucially, she also wrote me a 'Dear Doctor' letter to present to A+E. The letter helped to ensure I was quickly admitted onto the ward and given much-needed painkillers which had an immediate and dramatic effect on my well-being. When I was later discharged from hospital my GP gave me help with referral to an outpatient clinic, offered to refill my prescription and gave me useful advice on my healthcare options.
I am extremely grateful for all the practical assistance my GP gave me and also the flawlessly professional and compassionate manner in which it was given. She has my highest recommendation.
Visited in October 2018, Posted on 05 October 2018
Outstanding care from GP and really friendly team.
Visited in October 2018, Posted on 04 October 2018