Tests ordered by our doctors, or nurses: Most results take about a week to come back from the laboratory. Once we receive your results, the doctor reviews them and we will contact you if we need to talk to you about them. We are usually able to send you a text message to let you know if your results were normal.
We strongly recommend our patients register for online access to view results online without calling the surgery. If you do need to call us to check your results, please call after 10.30am. Our receptionists can look in your medical record and if the result has come back as normal they will be able to let you know. However, if the doctor or nurse needs to see you to discuss the results of the test, our receptionists will book you a telephone appointment with the doctor or nurse.
Tests ordered by the hospital: Results are not automatically forwarded to us so you may need to contact the hospital directly or see a doctor to discuss.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.